Top 10 Technology Skills Every HR Professional Needs Today: A Guest Post

by Michael Haberman on May 29, 2019 · 0 comments

Today’s post is authored by A. P. Samuel, the founder – editor of skillsbuildtraining.com, that offers online video-based training in the areas of IT, Communication, and Business Skills

The tedious job of an HR professional in today’s modern disposition spans across a multitude of responsibilities tied around human engagement administration and management of organizational data in its highest capacity. Those who hope to fit into the HR sector now require specific career development skills to thrive in the field.

Human resources now entail more than it has ever had due to technological enhancement and the development of tools and systems designed to improve the people-management processes. Conventional HR responsibilities include but not limited to:

  • Recruitment and training of skilled employees
  • Management of employee data and company information
  • Improving collaborations and teamwork  
  • Conflict resolution in the workplace
  • Project management and task scheduling
  • Monitoring, evaluation of processes and conducting performance appraisals
  • Payroll and attendance management
  • Tracking expenses, assets and liabilities

Getting into the HR space will demand a thorough knowledge of certain IT skills which are typical in many HR positions. If you would like to start your IT journey to HR, here are the top IT skills that would give you more than just an edge in the human resources sector.

Cloud Tech

Many companies greatly rely on the convenience of cloud technology for storage, backup, and distribution of internal data. The primary goal behind cloud technology is accessibility. Cloud computing provides platforms where small and large companies can organize, manage, exchange, and store information safely to avoid data loss in circumstances where the computer systems are attacked by malware or hard drive related problems.

Cloud computing has saved many organizations from data loss that could add up to billions of dollars and is regarded as one of the safest technology for backing up highly significant and voluminous company data. Some popular Cloud-based information management systems include Dropbox, Google Drive, and Backblaze.

Human Resource Information Software (HRIS) Payroll Software

Not all HR professionals are charged with the responsibility of working on a payroll process. However, it is still significant knowledge to acquire. Payroll software such as HRIS is used, not only for automating general payroll processes but also to perform these tasks:

  • Electronic documentation
  • Project management and task management
  • Automation of reminders, mails, and prompters  

HR tasks can easily be streamlined and automated with this software, reducing man-power needed, boosting compliance and efficiency as well as saving time and money.

Gamification Experience

Many companies have adopted Gamification as a catalyst to improve recruitment strategies. Gamification of recruitment is engaging, innovative, empowering, and breaks stereotypical workplace inflexibility. The scope of Gamification is broad and tests interviewees in the most cognitive ways possible.    

Gamification involves creating themed games such as word-games, Puzzles, Q&A and any other form of online game that throws light on the culture of the company as well as its objectives.  These themed games can be used to:

  • Motivate
  • Improve collaboration
  • Screen potential candidates
  • Educate on company values
  • Improve learning and sharing
  • Simulate actionable situations  

Social Media Tools

The use of social media in businesses is invaluable. It provides a convenient and efficient way to advertise, network, inform the general public as well as call for applications. Social media is also a powerful tool used to liaise with employees, stakeholders, as well as to improve company branding and visibility. Some popular social media platforms include Facebook, Pinterest, Instagram, LinkedIn, and Twitter.

 Applicant Tracking System (ATS)

One of the most modern skills required to build IT careers on Human Resource is to learn the fundamentals of the ATS scanner and how it can be used to streamline relevant skills required by the company. This is especially useful when there are a large number of applications.

The talent acquisition software, popularly known as ATS can be used to:

  • Automate screening of resumes and eligibility of candidature
  • Shortlist qualified applicants and schedule interviews
  • Create and advertise job postings on career boards
  • Set reminders, autoresponders, and other administrative functions

Internet Savvy

One of the many jobs of a professional HR person is to spend a significant amount of time sieving through online databases, searching for skilled persons who fit the profile for various vacant positions within the company. This requires a certain level of skill in searching through sources and platforms. Even though being internet savvy might seem basic there is also a need to be able to use various forms of web browsers, operating systems, and other computer-based analytics.

Microsoft Office Suite

Typically, Microsoft office tools are used in every office. They promote dynamism and an efficient way to create, share, store and represent information to meet objectives. Some of these Microsoft office tools include:

  • Microsoft word – For content creation
  • Microsoft Excel – For numeric data
  • Microsoft Powerpoint – For interactive presentations
  • Microsoft Publisher – For designing and publishing graphics
  • Microsoft Outlook – For managing emails, schedules, and tasks
  • Microsoft SharePoint – For storing and sharing data across various platforms

Structured Query Language (SQL)

Access to data is often one of the major problems in various NGOs. It is therefore imperative for professional HR personnel to have a working knowledge of SQL. The SQL software is applied in the extraction of data and the generation of various metrics.

Talent Management Systems

In every organization, staff management is a major issue. Many organizations have adopted the use of Talent management software to enable them to find, train and induct new hires into the system. Many of these tools are self-guided and provide HR professionals with a platform that allows them to monitor and evaluate the progress of employees.

Benefit Management Solutions

Employee benefits such as paid time off, health insurance, compensations, retirement, and pension plans along with other perks can be managed with benefit management platforms. Keeping up with technologies such as this largely helps to mitigate errors.

Becoming professional HR personnel has been made easy with the development of various HR software, apps and IT skills. These ten technology skills are some of the most essential skills required for the job position. You can get certified and improve your career with these top skills and also look out for other modern career development courses that might be useful in the human resource and development field.

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Omega HR Solutions, Inc. uses creative human resource solutions to provide answers to time, money and service issues with employers and their employees. Visit our Products and Services page for more information or contact us to learn how we can help your organization.

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